How Can We Help?
Our support team is here to help you get the most out of ZitoreX. Choose your preferred channel below.
Submit a Ticket
Create a support ticket and our team will respond within 2 hours during business hours.
Create TicketEmail Support
Send us an email at support@zitorex.com for general inquiries and account issues.
Send EmailSupport Hours
Our team is available 24/7 for critical issues. Standard inquiries are handled within 2 business hours.
Frequently Asked Questions
How do I connect my trading account?
Go to Settings > Accounts > Connect New. Select your broker, authorize with OAuth, and your account will sync automatically within minutes.
Is my data secure?
Yes. We use bank-grade AES-256 encryption, never store broker passwords, and all connections use read-only OAuth where possible.
Can I use ZitoreX on mobile?
Absolutely. ZitoreX is available as a progressive web app and also supports Telegram Mini App for on-the-go access.
What markets do signals cover?
Our AI signals cover Forex (major & minor pairs), Crypto (top 50 by market cap), Commodities (gold, oil), and select indices.
Can I upgrade my plan later?
Yes. You can upgrade at any time from your account settings. Upgrades are applied instantly with prorated billing.
How accurate are the trading signals?
Our signals have a historical win rate of 68-73% depending on the asset class. Each signal includes a confidence score for transparency.